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Training Course for FOH Team Members

Course Instructors: Brendon Pereira, Vishal Hariharan, Sneha Panchal
To enroll in this course, please contact the Admin
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Course Overview

Schedule of Classes

Course Curriculum

3 Subjects

FOH_Fundamental Modules (English)

3 Exercises7 Learning Materials

25 Smiles - The customer cycle

1_25 Smiles

Video
00:17:46

Assessment - The 25 Smiles

Exercise

Handout Notes - 25 Smiles

PDF

Grooming & Personal Hygiene

7_Grooming & Personal Hygiene (FOH)

Video
00:14:48

Restaurant Etiquette

22_Restaurant Etiquette

Video
00:09:01

Assessment - Restaurant Etiquette

Exercise

Handout Notes - Restaurant Etiquette

PDF

Collaboration & Team Work

18_Collaboration and Teamwork (English)

Video
00:09:13

Assessment - Collaboration & Team Work

Exercise

Handout Notes - Collaboration and Team Work

PDF

Assessment - the 25 smiles

FOH Sequence of Service (English)

8 Exercises16 Learning Materials

Taking Reservations on the Telephone

23_Functional Communication - Telephone Handling

Video
00:06:44

Assessment - Telephones

Exercise

Handout Notes -Taking Reservation On The Telephone

PDF

Restaurant Mise en Place

12_Mise en Place

Video
00:09:25

Assessment on Restaurant Mise en Place

Exercise

Handout Notes - Restaurant Mise en place

PDF

Greeting, Seating & Menu Presentation

32_Greeting & Seating the Guest

Video
00:05:40

Assessment Greeting , Seating And Menu Presentation

Exercise

Handout Notes - Greeting , Seating And Menu Presentation

PDF

Service of Water

9,16_Service of Water, Crumbing, Clearance and Guest Exit

Video
00:06:55

Assessment Service of water

Exercise

Handout Notes - Service of Water

PDF

Order Taking

20_Order Taking

Video
00:08:20

Assessment Order Taking

Exercise

Handout Notes - Order Taking

PDF

Service of Non Alcoholic Beverages

26_Service of Non Alcoholic Beverages

Video
00:06:03

Assessment Service Of Non Alcoholic Beverages

Exercise

Handout Notes - Service Non Alcoholic Beverages

PDF

Service of Beer & Spirits

24_Service of Beer, Spirits and Wine

Video
00:12:46

Assessment Service Of Beer And Spirits

Exercise

Handout Notes - Service Of Beer , Spirits and Wine

PDF

Service of Food

10_Service of Food

Video
00:06:09

Assessment Service of Food

Exercise

Handout Notes - service of food

PDF

FOH Essential Skills for Service Staff

3 Exercises8 Learning Materials

Attention to Detail

3_Attention to Detail (English)

Video
00:07:58

Assessment Attention to Details

Exercise

Handout Notes - Attention to detail

PDF

Food Safety & Hygiene

05_Introduction to Food Safety (English)

Video
00:08:12

Handout Notes - Food Safety And Hygiene

PDF

Collaboration & Teamwork

18_Collaboration and Teamwork (English)

Video
00:09:13

Assessment Collaboration and Team work

Exercise

Handout Notes - Collaboration and team work

PDF

Rules for Service

63_Rules of Service

Video
00:10:28

Assessment Rules of Service

Exercise

Handout Notes - Rules of Service

PDF

Course Instructor

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Brendon Pereira

58 Courses   •   174 Students

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Vishal Hariharan

15 Courses   •   48 Students

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Sneha Panchal