F&B Sequence of Service

Deliver a flawless guest journey from the first ring to the final plate. This practical, standards-driven course trains your team on the exact sequence that builds consistency, speed, and guest delight—every shift. Lessons combine short videos, scenario drills, assessments, and downloadable handouts/checklists.

What you’ll learn

• Execute a start-to-finish sequence of service with confidence and pace

• Capture clean, complete telephone reservations that reduce no-shows and surprises

• Set up mise en place that prevents delays and errors during rush hours

• Master greeting, seating, menu presentation, water and beverage service, and order taking

• Serve beer & spirits responsibly with correct glassware, measures, and garnishes

• Deliver food service by course with timing, tray discipline, and professional clearing