F&B Service Fundamental Modules

Build rock-solid front-of-house skills with a practical, industry-ready course designed for hotels, restaurants, cafés, and catering teams. This self-paced program blends short videos, scenario-based activities, assessments, and downloadable learner handouts—so learners can practice, reflect, and apply on the job.

What you’ll learn

• Deliver a consistent, guest-centric service journey from greeting to goodbye

• Present a professional image through grooming & personal hygiene standards

• Demonstrate polished restaurant etiquette across casual, fine-dining, and banquet settings

• Collaborate smoothly across stewarding, kitchen, and service teams to keep operations flowing

• Apply checklists, SOPs, and micro-behaviours that boost guest satisfaction and repeat business