Essential Skills for F&B Service Staff

A sharp, service-first course that builds the daily habits and micro-skills guests notice most. Through short videos, scenario drills, assessments, and downloadable handouts, your team will practice what “great service” looks like on every shift.

What you’ll learn

• Spot and fix small issues before guests do (attention to detail)

• Protect guests and the brand with strict food safety & hygiene habits

• Coordinate FOH–BOH smoothly with clear teamwork & communication

• Apply non-negotiable rules for service that keep standards consistent